Learn about insurance
Guides and explainers from our verified advisors. Understand what you're buying — then ask our assistant about specific products.
The Policy Owners' Protection Scheme: what SDIC covers if an insurer fails
Singapore's PPF Scheme, run by SDIC, protects policyholders automatically if a licensed insurer collapses. Here is what it guarantees, where the caps sit, and what falls outside it.
Ben Ong
Participating policies and bonuses: what the insurer's "par fund" actually does
A participating policy shares in the profits of a pooled fund the insurer runs. We explain how bonuses are declared, why the illustration shows 4.25% and 3.00%, and which parts of the policy are actually guaranteed.
Alice
Renovation and fittings: insuring what the fire policy leaves out
Mandatory HDB fire insurance protects the building structure, not the renovation inside it. Here is what is actually left uninsured after a BTO or resale key collection, and how to close that gap.
Daniel
Gro Cash Flex Pro explained: benefits, limits and the fine print
Income Insurance's Gro Cash Flex Pro pays a yearly cash benefit from the second policy year. Here is what the product page promises and what the policy contract governs.
Ben
Home insurance for condominiums: what the MCST policy already covers
Your condo's management corporation already insures the building. Here is the line between what that master policy covers and what is left for your own home insurance to fill.
Daniel
How to read a policy illustration: guaranteed vs non-guaranteed figures
A policy illustration shows two futures for the same plan. Learn which columns are promises, which are projections, and what the 4.25% and 3.00% scenarios do and do not tell you.
Marcus
PRUActive Protect explained: benefits, limits and the fine print
PRUActive Protect is Prudential's customisable critical illness plan built around recurring early-stage claims. Here is what the insurer's own material says, and what to check further.
Marcus
HDB fire insurance vs home contents insurance: two different things
Mandatory HDB fire insurance only protects the building structure. Everything inside your flat needs a separate home contents policy, and many new homeowners find that out too late.
Daniel
Can you have more than one life policy? Stacking cover from several insurers
There is no limit on the number of life policies you can hold in Singapore. Here is why some people spread cover across insurers, and what changes when they do.
Priya
Terminal illness benefit: how an advance payout works
Most life policies in Singapore will pay the death benefit early if you are diagnosed with a terminal illness. Here is what triggers it, what it does to the rest of the policy and what to check in the wording.
Ben
Private Car Insurance explained: benefits, limits and the fine print
Sompo's Private Car Insurance bundles unlimited windscreen cover and loyalty discounts into a standard comprehensive plan. Here is what's actually in it and what to check.
Daniel
Does your credit card travel insurance replace a policy?
Complimentary travel cover from a credit card usually comes with conditions that a standalone policy does not. Two real FIDReC disputes show where it can fall short.
Chitra
Total and permanent disability (TPD) benefit: the definitions that matter
Two policies can promise the same TPD sum and pay in very different circumstances. The wording that defines disability, the age the benefit stops and whether it is an advance of the death benefit decide what you actually hold.
Alice
Cruise cover, rental car excess and other niche travel benefits
Standard travel insurance covers the basics well. Cruises, rental car excess, and cancel-for-any-reason cover sit outside that base plan and need their own check.
Chitra
Gro Retire Flex Pro II explained: benefits, limits and the fine print
Income Insurance's Gro Retire Flex Pro II pays a monthly retirement income with a guaranteed floor and a non-guaranteed bonus on top. Here is what is actually locked in.
Priya
Travel insurance for a family: children, elderly parents and group plans
A family holiday usually means several ages, several risk profiles and sometimes several bookings under one insurer. Here is how family and group travel plans handle that mix.
Chitra
Buying life insurance with a medical condition: loadings, exclusions and postponements
A diagnosis does not automatically shut the door on life cover. Insurers have four standard responses to a medical history, and knowing them helps you get the best terms honestly.
Marcus
Smoker vs non-smoker rates: how much the difference really is
Life and health insurers price smokers separately from non-smokers, and the gap compounds over decades. Here is how the classification works and what counts as smoking.
Priya
Lost luggage and stolen phones: documentation for a travel claim
Travel insurers pay baggage claims against paperwork, not against your account of what happened. Here is what to collect on the spot so a lost bag or stolen phone actually gets paid.
Chitra
Flight delay claims: how many hours and what proof you need
Travel insurers pay flight delay benefits once a delay crosses a set number of hours, but the threshold and the proof required differ by policy. Here is how to check both.
Chitra
Contestability and non-disclosure: why honesty on the application form protects your claim
A life policy is only as good as the answers on the form it was built on. Here is what insurers can and cannot do when something was left out, and how to make sure your family's claim is paid.
Ben
Emergency medical evacuation: the benefit that can run into six figures
A medical evacuation from a remote destination can cost far more than the trip itself. Here is what this travel insurance benefit actually covers, and why the limit matters.
Chitra
What happens to a life policy if you miss a premium: grace periods, lapse and reinstatement
A missed premium does not end your cover on the spot. Here is the sequence Singapore life insurers follow, from the grace period to lapse, and what it takes to bring a policy back.
Alice
Business Protect360 explained: benefits, limits and the fine print
HL Assurance's Business Protect360 packages property, liability and business interruption cover for six industries. Here is what the published page states, and what to check beyond it.
Daniel